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THE MENSTRUAL CUP FITTING GUARANTEE YOU NEEDED!

Are you thinking of buying the cup but have doubts about the size because you are right in between two sizes? Are you thinking that maybe the cup will not fit your physiognomy for some reason? Don't worry, we have created the CYCLO menstrual cup fit guarantee you need.

If you have any doubts, before buying your cup, it is best to...

  • Write to us for a personalized recommendation: here or at info@ilovecyclo.com.
  • Elijas la copa que te corresponde según nuestra guía de tallas:
  1. Menstrual cup size S:If you are under 18 years of age and have not had sexual intercourse with vaginal penetration.
  2. Menstrual cup size M: If you are under 30 years old and have not had any vaginal delivery (also if you are under 18 years old but are already having sexual intercourse).
  3. Menstrual cup size L:If you are over 30 years old (whether you have given birth or not) and if you have had a vaginal delivery (regardless of your age).

We know that each person is different and we cannot measure your vagina to be able to advise you with total security the size that corresponds to you, but we have verified that in 99% of the cases the size that a client chooses following our size guide or asking for personal advice, is the CORRECT one.

If you think you are part of that other 1%, don't worry, this guarantee is for you!

What is the CYCLO menstrual cup fitting guarantee?

If after a minimum of 3 test cycles following our recommendations of talla, uso y cuidado If you do not feel comfortable with the size of your CYCLO menstrual cup, you have a lot of leakage or you feel pain when inserting or removing it, we will exchange the cup for another size of your choice (S, M, L). However, the second cup will not be guaranteed.

What does the warranty cover?

If after three cycles, following the proper use and care of the cup, it does not adapt to your body (leaks, discomfort, etc.) and you want to change your cup for another size.
This warranty only covers CYCLO menstrual cups obtained through this website. It does not cover the purchase of CYCLO menstrual cups from third parties (online distributors or physical stores).

Before making use of the adaptation guarantee, you can always contact us so that we can try to solve your doubts and help you adapt to the cup.

What is not covered by the warranty?

Damage caused by improper use or care.

For example: Sterilizing it for longer than indicated, making cuts or manipulating the shape of the cup or leaving your cup within reach of animals.

If you choose your CYCLO menstrual cup size without considering our sizing guide or without following our personalized recommendation.
For example: Buying size S being under 18 years old but having had penetrative sex, or size M having had a vaginal delivery.

*This warranty is available for orders placed after April 20, 2020.

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